Archive for Uncategorized
No more cell phone use for commercial drivers?
Let us know if you want a FREE solution for smartphones! Very flexible, even handles cases where the person in motion is a passenger and allowed to use a mobile phone!
On Wednesday last week the DOT/FMCSA finalized a rule banning commercial truck and bus drivers from hand held use of mobile phones while driving.
As we’ve discussed previously, this is very important development for three main reasons:
1. The rule is crystal clear with regard to employer liability, stating that carriers are responsible for the actions of its employees and will generally be held accountable (fines up to $11,000 per incident) for violations that occur when drivers are carrying out company business or otherwise acting on the employer’s behalf.
2. The rule is silent with regard to recommended enforcement methods, choosing instead to clarify that an employer having a written policy in place is not sufficient enforcement, and if a violation occurs, the employer will still be held accountable for the employee’s actions.
3. Rules violations count against the carrier’s BASICS score under the “Unsafe Driving” category.
Recent updates to AT&T Business Care Central @ www.attcarecentral.com
When we get these, we try and pass them along to save you having to run them down!
Received 9-21-2011
• Premier Platform: Did you know that an administrator can create and set permissions for additional administrators? The company Administrator can save themselves valuable time by designating additional Administrators to manage day-to-day account management functions in Premier. If they want to restrict certain functions the new Administrator will perform, simply choose the “Deny” radio button next to those functions.
• AT&T Business Center and AT&T Business Channel Both the Business Center and Business Channel have been recently updated with new device Tutorials and new Videos. On our Business Center you can find tutorials and device specific education to assist you with your wireless needs. The AT&T Business site on YouTube contains “How to” Care videos that enable you to quickly and easily search for and find solutions to your most common educational care questions.
• Business Community Forums And the threads on the Community Forum have been refreshed to provide you with insight from a community of experts – business professionals just like you. So visit our Business Community Forums, where you can view popular questions and answers, or you can post questions, or threads, yourself when you register.
New Return Policy – Sprint Satisfaction Guarantee
Effective September 16, Sprint is updating its return policy for new lines of activation, upgrades, devices and accessories. The return and exchange policy will change from 30 days to 14 days for all channels and all customers, including Corporate Liable, Federal, State and Local Government.
While the old Sprint Free Guarantee goes away, the Sprint Satisfaction Guarantee still gives customers 14 days to fall in love with our products and services. If you are not 100% satisfied, bring it back within 14 days of activation and Sprint will:
· Refund the device purchase price (as long as the device is complete and undamaged).
· Refund the activation/upgrade fee (if service is cancelled within 3 days of activation).
· Waive the Early Termination Fee (ETF) (as long as the device is returned).
· Customers will only be responsible for usage charges (included but not limited to Monthly Rate Charges, add-ons, casual or out-of-plan usage and related taxes and Sprint surcharges) incurred while using the phone.
· Devices activated prior to 11/14/2011 in Minnesota have up to 30 days from activation to qualify.
Sprint Satisfaction Guarantee: To qualify, call us to deactivate & return to place of purchase w/ complete, undamaged phone/device & receipt within 14 days of activation (30 days in MN until 11/13/11). You’re responsible for actual usage charges (monthly service charges, taxes, Sprint surcharges, etc.). We’ll refund your phone/device cost. We’ll also refund your activation fee if you deactivate within 3 days of activation. If you purchase your phone through a Sprint authorized dealer, additional dealer fees may apply. A $35 restocking fee may be charged unless prohibited. Visit Sprint.com/returns for full details.
We thank you for your business.
AT&T to start marketing new data network, but won’t sell separate plans
AT&T takes wraps off wireless data network
NEW YORK (AP) — Unbeknownst to most customers, AT&T has fired up a new wireless data network in five cities in the last few months.
On Sunday, the phone company will start marketing the network in Atlanta, Chicago, Dallas, Houston and San Antonio. But it won’t be selling a new data plan — use of the new “4G LTE” network will be a perk thrown in with existing plans, AT&T Inc. executive Kris Rinne says.
Rinne says the network will have downloads speeds of 5 megabits to 12 megabits per second. That’s in line with the speeds on Verizon’s LTE network, which launched late last year with separate data plans.
The LTE-capable devices AT&T sells are a tablet, two USB data sticks and a “mobile Wi-Fi hotspot.”
